Shipping policy

Last updated: November 2, 2026

Most Lodge and Legacy products are made to order. Production normally takes place before the order is handed to the carrier. Delivery estimates shown at checkout or in tracking information include estimated production and carrier time and are not guaranteed.

Where we ship

We currently accept online orders for delivery within the United States. Product availability can vary by delivery address.

Shipping rates and free shipping

Shipping charges vary by product, delivery address, and shipping service. The complete charge is displayed at checkout before payment.

For eligible U.S. orders with a merchandise subtotal of $50 or more, our automatic free-shipping promotion applies to qualifying shipping rates of $8 or less. Shipping rates above $8 remain customer-paid. This includes many oversized-item and express-shipping rates. The promotion cannot be combined with other discounts.

Products assigned to our main apparel shipping profile have standard U.S. shipping of $6.99 below $50 and a free-shipping rate at $50 or more. Other products use their assigned shipping profiles. A cart containing products from multiple profiles may have combined shipping charges; checkout shows which rates qualify for free shipping.

Separate packages

Items in the same order may be made at different facilities or shipped separately. You may receive more than one tracking number, and packages may arrive on different days.

Tracking and delivery

When tracking is available, it is sent to the contact information supplied at checkout. Carrier scans can take time to appear after a label is created. Weather, holidays, carrier disruptions, security screening, and other events outside our control can delay delivery.

Delivery addresses

Please verify your name, street address, apartment or unit number, city, state, and ZIP code before submitting an order. Contact us immediately after ordering if you notice an error. Address changes cannot be guaranteed after production begins. Additional shipping charges may apply if a package must be resent because the customer provided an incomplete or incorrect address, refused delivery, or did not claim the package.

Delivery problems

For a damaged package, missing item, or package that has not arrived, email cj@lodgeandlegacy.com with your order number and relevant photos or tracking details. Claims should be reported promptly and within the time limits stated in our Returns & Refunds policy.